At 92star, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect when you use the 92star Platform, how we use and protect that data, who we share it with, and what rights you have over your own information. We believe in full transparency — no vague language, no hidden practices.
These six principles summarise how 92star approaches your personal data. Full legal detail for each principle is provided in the complete policy text below.
92star collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and legal compliance. We do not collect data speculatively or without a clear, documented purpose.
92star does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketing companies under any circumstances. Your data is used to operate your account and deliver the 92star service — nothing more.
You have the right to access, correct, port, and request deletion of your personal data at any time. 92star processes all data rights requests promptly and without unnecessary barriers or excessive documentation requirements.
All personal data held by 92star is stored on encrypted servers with access restricted to authorised personnel only. Data at rest and in transit is protected by industry-standard encryption protocols including TLS 1.3.
92star does not retain personal data indefinitely. Each category of data has a defined retention period proportional to its purpose. Account data is retained for the duration of the account plus a legally required period post-closure.
In the unlikely event of a data breach that affects your personal information, 92star will notify affected players and the relevant regulatory authority within the timeframe required by applicable data protection law.
This Privacy Policy applies to all personal data collected and processed by 92star in connection with the operation of the 92star Platform accessible at 92star.pro. It applies to all registered players, visitors to the website, and individuals who contact 92star's customer support team. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy.
1.1 92star ("the Company", "we", "us", "our") is the data controller responsible for personal data collected through the 92star Platform at 92star.pro. As data controller, 92star determines the purposes and means by which personal data is processed.
1.2 If you have any questions about this Privacy Policy or wish to exercise your data rights, you may contact 92star's data protection team directly. Contact details are provided in Section 15 of this Policy.
1.3 92star is committed to processing personal data in accordance with applicable international data protection principles, including the right to privacy, data minimisation, purpose limitation, storage limitation, and data security.
2.1 92star collects the following categories of personal data from players and website visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number | KYC verification, age verification, fraud prevention |
| Contact Data | Email address, phone number, residential address | Account communication, support, regulatory correspondence |
| Financial Data | Payment method details, transaction history, deposit and withdrawal records | Payment processing, AML compliance, fraud detection |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Platform security, fraud prevention, service optimisation |
| Usage Data | Games played, bets placed, session duration, features accessed | Responsible gaming monitoring, service improvement |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support, dispute resolution, quality assurance |
| Preference Data | Marketing preferences, language settings, responsible gaming limits | Personalisation, regulatory compliance |
2.2 92star does not collect special category data (such as health data, racial or ethnic origin, political opinions, or biometric data) except where expressly required for responsible gaming assessments, in which case such data is processed only with your explicit consent and under strict access controls.
3.1 Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to a survey or promotion, you provide personal data directly to 92star.
3.2 Automatically: When you browse or interact with the 92star Platform, technical and usage data is collected automatically through cookies, server logs, and similar tracking technologies. See Section 7 for full details of our cookies practice.
3.3 From third parties: 92star may receive personal data from third-party KYC verification providers, payment processors such as JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, and 1LINK, fraud prevention agencies, and publicly available data sources where necessary for compliance and security purposes.
3.4 All data collected from third-party sources is handled with the same level of care and in accordance with the same standards as data collected directly from you.
4.1 92star processes your personal data only where a lawful basis exists. The legal bases we rely upon are as follows:
5.1 92star uses your personal data for the following purposes:
5.2 92star will not use your personal data for any purpose that is incompatible with the purposes for which it was originally collected without first providing notice and, where required, obtaining your consent.
6.1 92star shares personal data only with the following categories of recipients, and only to the extent necessary for the stated purpose:
6.2 All third parties who process personal data on 92star's behalf are required to enter into data processing agreements that obligate them to process personal data only on 92star's documented instructions, maintain appropriate security measures, and not disclose or use personal data for any other purpose.
6.3 92star does not sell, rent, or otherwise transfer your personal data to third-party advertisers, data brokers, or marketing companies.
7.1 The 92star Platform uses cookies and similar tracking technologies to ensure proper functionality, improve user experience, and support security and analytics. Cookies are small text files stored on your device when you visit the Platform.
7.2 92star uses the following categories of cookies:
7.3 On your first visit to the Platform, you will be presented with a cookie consent notice. You may accept all cookies, accept only necessary cookies, or customise your cookie preferences. Your preferences are saved and can be updated at any time through the cookie settings panel.
7.4 92star does not use third-party advertising or tracking cookies that share your behaviour data with external advertising networks.
8.1 92star retains personal data only for as long as necessary to fulfil the purpose for which it was collected, to comply with legal obligations, and to resolve disputes or enforce agreements. The following general retention periods apply:
8.2 Where personal data is no longer required for any active purpose, 92star will securely delete or anonymise the data in accordance with its data disposal procedures.
9.1 92star implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
9.2 While 92star takes all reasonable and proportionate steps to protect your personal data, no transmission over the internet or electronic storage system can be guaranteed to be 100% secure. You are responsible for maintaining the security of your own account credentials.
10.1 Subject to applicable law and certain limited exceptions, you have the following rights in relation to your personal data held by 92star:
10.2 To exercise any of the above rights, please contact 92star's data protection team using the contact details provided in Section 15. 92star will respond to all valid data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further two months, in which case you will be notified of the extension and the reason for it.
10.3 92star will not charge a fee for processing data rights requests in ordinary circumstances. Where a request is manifestly unfounded or excessive, a reasonable administrative fee may be applied, or the request may be refused, with written explanation provided to the requester.
11.1 The 92star Platform is strictly restricted to individuals who are 21 years of age or older. 92star does not knowingly collect or process personal data from individuals under the age of 21. All registrations are subject to age verification as part of the KYC process.
11.2 If 92star discovers that personal data has been collected from an individual who is under 21 years of age, that data will be deleted promptly, the associated account will be permanently closed, and any funds deposited will be returned to the payment source after appropriate investigation.
11.3 If you are a parent or guardian and believe that a minor in your care has registered on the 92star Platform, please contact customer support immediately so that the matter can be resolved without delay.
12.1 As an internationally operated platform serving players primarily in Pakistan, 92star may transfer personal data to countries outside Pakistan for processing by authorised third-party service providers, including KYC verification providers, payment processors, and cloud infrastructure operators.
12.2 Where personal data is transferred internationally, 92star ensures that appropriate safeguards are in place to protect the data, including contractual clauses, data processing agreements, and transfer mechanisms that provide an equivalent level of protection to that afforded under applicable data protection law.
12.3 For further information about the international transfer safeguards applied to your personal data, you may contact 92star's data protection team using the contact details in Section 15.
13.1 The 92star Platform may contain links to the websites of third-party game providers or payment services. These third-party websites operate their own independent privacy policies, for which 92star accepts no responsibility. 92star encourages you to review the privacy policies of any third-party services you access through the Platform.
13.2 The inclusion of a link to a third-party website on the 92star Platform does not constitute an endorsement or recommendation of that website's privacy practices.
14.1 92star reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to our privacy controls. The revised policy will be published on the Platform with an updated effective date.
14.2 Where changes to this Privacy Policy are material — meaning they significantly affect your rights or the way we process your data — 92star will notify registered players by email or via an in-Platform notification at least fourteen (14) days before the revised policy takes effect.
14.3 Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms. The most current version of this Privacy Policy will always be accessible at 92star.pro/privacy-policy.
15.1 If you have any questions, concerns, or requests regarding this Privacy Policy or 92star's data processing practices, please contact our data protection team:
15.2 If you are not satisfied with 92star's response to a data protection enquiry or believe that your personal data is being processed unlawfully, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
15.3 92star will always endeavour to resolve data protection concerns directly and cooperatively before a formal complaint becomes necessary. We take all privacy concerns seriously and commit to responding substantively to every enquiry we receive.
Now that you understand how we protect your privacy, explore 92star with complete confidence — secure payments, encrypted data, and a platform built with Pakistani players in mind.
🔞 Must be 21 or older to register and play. Please gamble responsibly and within your means.