These Terms and Conditions govern your use of the 92star platform, including all casino games, sports betting, payment services, bonuses, and customer support. By registering an account or using any part of the 92star website, you agree to be bound by these terms in their entirety. Please read them carefully before proceeding.
The summaries below are provided for convenience only. They do not replace or supersede the full legal text of each clause. Always refer to the complete terms below for the authoritative version.
You must be at least 21 years of age to register. Accounts are for personal use only. One account per person is permitted. False registration information may result in immediate account termination and forfeiture of funds.
All transactions are processed in Pakistani Rupees (PKR). 92star supports JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, and 1LINK. Withdrawals are subject to identity verification and may require KYC documentation.
All bonuses are subject to wagering requirements specified in the individual promotion terms. Bonuses may not be withdrawn until wagering conditions are fully met. 92star reserves the right to modify or withdraw promotions at any time.
You are solely responsible for maintaining the confidentiality of your login credentials. 92star will never ask for your password. Notify support immediately if you suspect unauthorised access to your account.
Collusion, fraud, use of automated software (bots), chargebacks, multiple account abuse, and exploitation of software errors are strictly prohibited. Violations result in permanent account closure and recovery of all associated funds.
92star provides deposit limits, session timers, cooling-off periods, and self-exclusion tools. Players experiencing gambling-related difficulties are strongly encouraged to use these tools and visit our Responsible Gaming page.
These Terms and Conditions constitute a legally binding agreement between you ("the Player", "you", "your") and 92star ("the Company", "we", "us", "our"). By accessing or using the 92star website at 92star.pro, or by clicking "I Agree" during registration, you confirm that you have read, understood, and agree to be bound by these terms in full. If you do not agree, you must not use the platform.
In these Terms and Conditions, the following definitions apply unless context otherwise requires:
2.1 By registering an Account on the 92star Platform, you unconditionally accept and agree to comply with these Terms and Conditions, the Privacy Policy, the Responsible Gaming Policy, and any game-specific or promotion-specific rules published on the Platform. All such documents are incorporated herein by reference and form part of the agreement between you and 92star.
2.2 These Terms and Conditions are effective from the date of your registration or, for existing Players, from the date on which any updated version comes into force, whichever is earlier.
2.3 If you continue to use the Platform following the publication of revised Terms and Conditions, you are deemed to have accepted the revised terms. If you do not accept any revision, you must immediately cease using the Platform and may request account closure by contacting customer support.
2.4 92star reserves the right to decline registration or to close any Account without explanation. This right is exercised at the Company's sole discretion and does not require justification to the Player unless required by applicable law.
2.5 These Terms and Conditions are written in English. In the event of any conflict or inconsistency between an English version and any translated version, the English version shall prevail in all respects.
3.1 The Platform is strictly available to individuals who are at least 21 years of age. By registering, you confirm that you meet this age requirement. 92star reserves the right to request proof of age at any time and to suspend or permanently close any Account where age verification cannot be satisfactorily completed.
3.2 Registration is permitted for personal, recreational use only. You may not register on behalf of a third party, a corporate entity, or any other legal person.
3.3 Each individual may hold only one Account on the Platform. The creation of duplicate or multiple accounts by the same individual is strictly prohibited and will result in the closure of all associated accounts and the forfeiture of any balances held therein.
3.4 You must provide accurate, complete, and up-to-date personal information during registration, including your full legal name, date of birth, residential address, and valid contact details. Providing false or misleading information constitutes a material breach of these Terms and Conditions.
3.5 92star reserves the right to conduct KYC verification at registration, upon withdrawal requests, or at any other time deemed appropriate. Failure to provide satisfactory KYC documentation within a reasonable timeframe may result in Account suspension and withholding of funds pending investigation.
3.6 It is your sole responsibility to ensure that online gaming is lawful in your jurisdiction before registering. 92star does not warrant that the Platform is legal in all jurisdictions and accepts no liability for any Player who accesses the Platform from a Prohibited Jurisdiction.
3.7 Employees, contractors, consultants, and immediate family members of 92star and its affiliated companies, software providers, and payment processors are not eligible to register or maintain an Account on the Platform.
3.8 Players who have previously been self-excluded from the Platform or whose Accounts have been permanently closed for breach of these Terms are not eligible to re-register without the express written consent of 92star's compliance team.
4.1 You are solely responsible for maintaining the security and confidentiality of your Account credentials, including your username and password. You must not share your login details with any third party under any circumstances.
4.2 92star will never contact you via email, live chat, or any other channel to request your password. Any communication purporting to be from 92star that requests your password should be treated as fraudulent and reported to our support team immediately.
4.3 You must notify 92star immediately if you become aware of or suspect any unauthorised access to your Account. The Company will take reasonable steps to secure your Account upon receiving such notification, but accepts no liability for losses incurred prior to notification.
4.4 92star reserves the right to suspend or close any Account that shows signs of suspicious activity, fraud, or breach of these Terms, without prior notice and without liability to the Player.
4.5 Accounts that remain inactive for a continuous period of twelve (12) months may be classified as dormant. 92star will make reasonable efforts to contact the Player before applying any dormancy policy. Dormant accounts may be subject to a monthly administrative fee in accordance with the fee schedule published on the Platform from time to time.
4.6 You may request the closure of your Account at any time by contacting customer support. Any Real Money Balance remaining at the time of closure, less any applicable fees and pending wagering requirements, will be returned to you via your registered payment method following completion of KYC verification.
4.7 92star reserves the right to close or suspend Accounts without notice where required to do so by law, regulation, court order, or instruction from a competent authority.
5.1 All Account balances, deposits, bets, winnings, and withdrawals on the 92star Platform are denominated exclusively in Pakistani Rupees (PKR). No currency conversion fees are applied to PKR transactions.
5.2 92star accepts deposits via JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, and 1LINK. Supported payment methods may change from time to time. The current list of accepted payment methods is published on the Platform's deposit page.
5.3 Deposits are credited to your Account in real time or within the processing timeframe of the relevant payment provider. 92star accepts no responsibility for delays caused by third-party payment processors.
5.4 Minimum and maximum deposit amounts apply and are displayed on the deposit page. These limits may vary by payment method and may be adjusted by 92star at any time without prior notice.
5.5 Withdrawal requests are processed subject to satisfactory completion of KYC verification. 92star reserves the right to request additional documentation before processing any withdrawal, including without limitation proof of identity, proof of address, and proof of payment method ownership.
5.6 Withdrawals will be returned to the same payment method used for the corresponding deposit wherever technically possible. If this is not possible, 92star will contact the Player to arrange an alternative withdrawal method.
5.7 92star does not accept deposits from third-party payment sources. All funds deposited must originate from a payment method registered in the Player's own name. Deposits from third-party sources may be returned and the associated Account suspended pending investigation.
5.8 Any attempt to initiate a chargeback or payment reversal through a payment provider while funds remain in your 92star Account constitutes a material breach of these Terms. 92star reserves the right to recover all funds involved in a chargeback, including through debt collection procedures, and to permanently close the associated Account.
5.9 92star does not charge fees on standard deposits or withdrawals. However, some payment providers may impose their own transaction fees, for which 92star accepts no responsibility.
6.1 92star offers bonuses and promotions to eligible Players from time to time, including but not limited to welcome bonuses, first-deposit bonuses, free spins, reload bonuses, and PSL-specific promotional offers. Each promotion is subject to its own specific terms and conditions, which are published alongside the relevant offer.
6.2 Bonus Funds are credited to a separate Bonus Balance and are not withdrawable until all applicable wagering requirements have been fully satisfied. The wagering requirement for each promotion is stated in the specific promotion terms.
6.3 When a Player holds both a Real Money Balance and a Bonus Balance, wagers will be deducted from the Real Money Balance first, unless otherwise specified in the promotion terms.
6.4 Not all games contribute equally to wagering requirements. Slots may contribute 100%, while live casino games, table games, and sports bets may contribute at a reduced rate or not at all. Contribution rates are specified in the individual promotion terms.
6.5 92star reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice. Where a bonus is cancelled after being credited, any Real Money Balance that existed prior to the bonus being credited will remain in the Player's Account.
6.6 Bonuses are intended for personal, recreational use only. Any attempt to exploit, abuse, or manipulate bonus offers — including through multiple accounts, coordinated wagering strategies, or collusion with other Players — will result in the forfeiture of all Bonus Funds and associated winnings, and may result in permanent Account closure.
6.7 92star reserves the right to impose maximum withdrawal limits on winnings derived from Bonus Funds. Where such limits apply, they will be stated in the specific promotion terms.
6.8 Players who have requested self-exclusion or have set deposit limits that prevent participation are not eligible to receive or use bonuses during the period in which those restrictions are active.
7.1 All casino games on the 92star Platform are operated by licensed third-party software providers and use certified Random Number Generators (RNGs) to ensure fair and unpredictable outcomes. RNG certifications are obtained from independent testing laboratories.
7.2 Published Return to Player (RTP) percentages represent theoretical long-term averages and do not guarantee individual results in any session, day, or sequence of bets. Past results have no bearing on future outcomes.
7.3 In the event of a software malfunction, disconnection, or any technical error that interrupts a game round, 92star will make reasonable efforts to resolve the matter equitably. Where a game round cannot be completed, the wager for that round will be returned to the Player's Real Money Balance. Winnings generated during a technically malfunctioning round may be voided.
7.4 Game rules for each title are accessible within the game interface. It is the Player's responsibility to read and understand the rules of each game before placing wagers. Ignorance of game rules does not constitute grounds for a refund or dispute.
7.5 92star's decision on the outcome of any game dispute shall be final and binding, subject only to the Platform's formal complaints process.
8.1 Sports betting markets on 92star include but are not limited to Pakistan Super League (PSL) cricket, international Test and T20 cricket, football leagues, and UFC events. Available markets and odds are subject to change without notice.
8.2 Bets accepted prior to the commencement of an event are settled at the odds displayed at the time the bet was placed, unless otherwise stated in the specific market rules.
8.3 In-play bets are accepted subject to availability and may be suspended at any time at 92star's discretion. 92star accepts no liability for bets placed during periods of temporary suspension that were facilitated by a technical error.
8.4 Where an event is postponed, abandoned, or otherwise does not reach a natural conclusion, bets will be settled in accordance with 92star's sports betting settlement rules published on the Platform. In the absence of a specific rule, 92star's decision shall be final.
8.5 92star reserves the right to void any bet placed at clearly erroneous odds, whether caused by human error, data feed error, or software malfunction. The Player will be notified and the stake returned.
8.6 Maximum bet limits apply across all sports betting markets and may vary by sport, market type, and individual Player account. 92star reserves the right to adjust bet limits for any Player at any time without prior notice.
9.1 The following conduct is strictly prohibited on the 92star Platform and will result in immediate Account suspension, permanent closure, forfeiture of balances, and where applicable, referral to law enforcement authorities:
9.2 92star employs automated and manual monitoring systems to detect prohibited conduct. Detection methods are proprietary and not disclosed to Players.
9.3 Where prohibited conduct is suspected but not yet confirmed, 92star reserves the right to freeze Account funds and suspend access pending investigation. The duration of such investigations is at 92star's discretion.
10.1 All content on the 92star Platform, including but not limited to text, graphics, logos, game assets, software, user interface designs, and trademarks, is the exclusive intellectual property of 92star or its licensed providers and is protected by applicable intellectual property laws.
10.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial recreational purposes only. This licence does not include the right to copy, reproduce, modify, distribute, transmit, or create derivative works from any Platform content.
10.3 Any unauthorised use of 92star's intellectual property will result in immediate termination of your Account and may give rise to civil and criminal liability under applicable law.
11.1 92star collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
11.2 92star will not sell or rent your personal data to third parties for marketing purposes. Personal data may be shared with payment processors, KYC verification providers, fraud prevention agencies, and regulatory authorities as necessary for the operation of the Platform and compliance with applicable law.
11.3 Full details of your data rights, including the right to access, correct, and request deletion of your personal data, are set out in the Privacy Policy.
12.1 92star is committed to promoting responsible gaming and providing tools that help Players maintain control over their gaming activity. A full suite of Responsible Gaming Tools is available to all registered Players directly from their Account dashboard.
12.2 Players may set daily, weekly, or monthly deposit limits at any time. Reductions to deposit limits take effect immediately. Increases to deposit limits are subject to a 24-hour cooling-off period before becoming effective.
12.3 Players may apply for a self-exclusion period of between 30 days and five years, or may request permanent self-exclusion. During a self-exclusion period, the Player's Account will be suspended and all promotional communications will cease. Requests to reverse self-exclusion before the end of the elected period will not be honoured.
12.4 If you believe you have a gambling problem, 92star strongly encourages you to seek help and to use all available Responsible Gaming Tools. Further guidance and support resources are available on our Responsible Gaming page.
12.5 The 92star Platform is strictly for Players aged 21 years or older. If you are aware of a minor attempting to access or use the Platform, please contact our support team immediately.
13.1 The Platform is provided on an "as is" and "as available" basis. 92star makes no representations or warranties, express or implied, regarding the Platform's fitness for purpose, uninterrupted availability, or freedom from errors.
13.2 To the maximum extent permitted by applicable law, 92star's aggregate liability to any Player for any claim arising out of or in connection with the use of the Platform shall not exceed the total amount deposited by that Player in the twelve (12) months preceding the event giving rise to the claim.
13.3 92star shall not be liable for any indirect, consequential, incidental, special, or punitive damages arising from the use of or inability to use the Platform, including without limitation loss of profits, loss of data, or loss of goodwill.
13.4 92star accepts no liability for losses arising from Force Majeure events, including but not limited to internet outages, telecommunications failures, power disruptions, natural disasters, or government actions.
13.5 Nothing in these Terms excludes or limits liability for fraud, death, or personal injury caused by 92star's gross negligence, to the extent such exclusion is prohibited by applicable law.
14.1 92star reserves the right to amend, update, or replace these Terms and Conditions at any time. Amended terms will be published on the Platform with a revised effective date. Where changes are material, 92star will make reasonable efforts to notify registered Players via email or in-Platform notification at least seven (7) days before the changes take effect.
14.2 Your continued use of the Platform following the effective date of any revised Terms constitutes your acceptance of the revised Terms in full.
14.3 It is your responsibility to review these Terms periodically for changes. The most current version of these Terms will always be accessible at 92star.pro/terms-conditions.
15.1 These Terms and Conditions, and any dispute arising out of or in connection with them, shall be governed by and construed in accordance with applicable international gaming regulations and the laws of the jurisdiction in which 92star holds its operating licence.
15.2 In the event of a dispute, Players are encouraged to contact 92star's customer support team in the first instance. The majority of disputes are resolved at this stage without the need for formal proceedings.
15.3 If a dispute cannot be resolved through customer support, Players may escalate their complaint by submitting a formal written complaint to 92star's compliance department at [email protected]. 92star will acknowledge formal complaints within 48 hours and provide a substantive response within 14 business days.
15.4 92star's decision on all disputes relating to game outcomes, bet settlement, and bonus eligibility shall be final and binding, subject only to the formal complaints process described above.
16.1 If you have any questions regarding these Terms and Conditions, or wish to exercise any of your rights under these Terms, please contact 92star's customer support team:
Now that you've reviewed the Terms and Conditions, explore everything 92star has to offer — 1,000+ games, PSL cricket betting, and instant PKR withdrawals all in one place.
🔞 Must be 21 or older to register and play. Please gamble responsibly and within your means.